Returns & Exchanges
At Annabelle's Wigs, we want you to be completely satisfied with your new look, which is why we offer a 14-day return period for all items in their original, unworn condition with tags attached. Please ensure hairpieces remain in their protective netting to qualify for a full refund or exchange.
Return Process
- 1.Request a Return
Log into your account or visit our returns portal to submit a request and receive your unique Return Authorization Number.
- 2.Prepare Your Package
Place the wig back in its original packaging, ensuring the hygiene seal is intact and all accessories are included to avoid restocking fees.
- 3.Ship the Item
Affix the provided shipping label and drop your package off at any authorized courier location, keeping a copy of your tracking receipt.
- 4.Quality Check & Refund
Once our beauty specialists inspect the item for hygiene compliance, your refund or exchange will be processed within 5-7 business days.